For any questions or inquiries feel free to send us an email, or give us a callEmail Address: firstname.lastname@example.org
ieTicket is a premier provider of online event ticketing systems. Whether you are a venue operator or an event organizer, ieTicket’s automated ticketing systems are designed to meet your individual needs and free up time for your staff to concentrate on the event itself.
ieTicket enables you to process and track all ticket sale payments online for your events. There is no software to purchase or install – ieTicket ’s online transaction system is accessed over the Internet from any web browser.With ieTicket, your patrons can register 24 hours a day, seven days a week. we simplify the event ticketing process for concerts, musical theatres, community plays, sporting events, club functions, charity functions, fund raising campaigns and most association galas.
We provide your patrons a convenient, flexible and secure way to purchase tickets online from anywhere and anytime.
become effective upon the “Updated” date above. Your purchase of tickets or
then in effect.
1. How And When Does the Company Collect Non-Public Personal Information?
In the course of selling tickets or other merchandise, we may collect and maintain certain nonpublic personal information that will help us to efficiently perform various transactions. In addition, we may be required to share your personal information with certain entertainment organizations and venues (an “Event Host”) as part of our contractual relationship with them. Of course, if you wish to purchase tickets to an event and remain anonymous, you can purchase your tickets in person, directly through the Event Host’s box office.
We do not collect personal information (such as names, addresses, phone numbers, email addresses or credit card numbers) about you except when you specifically provide your information on a voluntary basis. Your personal information may be collected as you:
Become a registered user of the ieTicket.com Website
Purchase tickets or admission to an event or venue
Sign-up or subscribe for products or services that we may periodically make available
Participate in a special promotion
2. How And When Does the Company Use Non-Public Personal Information?
The Company may utilize your personal information in several discrete ways.
If you are purchasing tickets or admission to an event or venue, the Company utilizes your personal information to complete the purchase transaction and to communicate with you about your ticket order, ticket delivery or other inquiry.
In addition, whenever you purchase tickets or admission to an event or venue, we may be required to share your personal information with a third party credit card processor to facilitate completion of your transaction. The credit card processor may share the same information with your credit card issuer for the issuer’s use in connection with gathering data related to use of their cards, rewards programs or other purposes. You are urged to read and become familiar with the privacy policies governing the use of your credit cards.
Also, when you purchase a ticket or admission to an event or venue, we may be contractually required to pass your personal information to the Event Host so that they may communicate with you about the event you are going to attend. Under those circumstances, we cannot offer you the option to opt-out from having your information passed to the Event Host.
When you visit our Website, we may also gather certain information about the use of your computer that we aggregate with similar information collected from other visitor’s computers, which we use for statistical and other purposes (see “Aggregate Information” described in Section 4 below).
Finally, we may occasionally contact you, typically by email, to notify you of
information that might affect your event experience, or to notify you of event
cancellations, or errors in your order. Additionally, we may contact you
regarding offerings of future events products or services that may be of
interest to you. If you are not interested in receiving email notices or
advertisement from us, you can unsubscribe at any time.
3. How Long Is Your Personal Information Retained?
If you are a registered user of our Website, we may retain your information as
long as you maintain your registered status. If you purchase tickets or other
merchandise using a credit card, we will retain your credit card information
for a length of time reasonably necessary to process any future transactions
related to your purchases, including refunds and charge backs. We occasionally
purge our computer system of information relating to visitors of our Website
and their past transactions.
4. What Is “Aggregate Information” And What Does the Company Do With It?
Typically, as visitors browse our Website, our computers automatically collect
information related to how certain features of our Website are used, what
general region our visitors are contacting us from and how many people visit
our Website at any given time. We only use this information in the aggregate,
which means that we only derive meaning from the sum of all such information
gathered for a period of time and accordingly, we refer to this information as
“Aggregate Information”. Aggregate Information includes, but is not limited to
your computer’s (i) Internet browser type (e.g., Microsoft Internet Explorer
5.5), (ii) IP address, (iii) resolution settings, (iv) platform type, and (v)
originating URLs of referring web pages. We use Aggregate Information to (a)
help diagnose problems with our computers, (b) administer our Website, (c)
share certain generalized demographic information with Event Hosts and our
advertising partners about visitors of our Website, and (d) provide our
advertising partners with information regarding which visitors saw and clicked
on certain advertisements on our Website. Aggregate Information does not
contain any personal information of any of our Website visitors.
5. What Are “Cookies” And How Does the Company Use Them?
The term “Cookie” is a nickname for files that a website’s computer system can
deposit onto a visitor’s computer hard drive when the visitor is logged on to
the website. Cookies are used to recognize a visitor’s repeat visits to the
website and what pages are accessed and what functionalities are used while he
take up minimal room on your computer hard drive. Cookies work by assigning a
number to your computer that has a specific meaning to the assigning website.
Cookies, by themselves, cannot be used to find out the identity of any visitor.
Unless you choose to provide us with information about you, we will never know
who you are, even though our computer has previously deposited a cookie on your
computer’s hard drive. Other companies that advertise on our Website also have
the ability to deposit a different cookie on your computer’s hard drive in a
process that we do not control. Since cookies aren’t useable for identifying
individuals (i.e., we will not store non-public personal information in a
cookie), these advertisers will never know who you are. In addition, you may
modify your Internet browser’s settings to notify you whenever any website is
going to deposit a cookie on your computer’s hard drive. This notification
option generally gives you the opportunity to decide whether to accept or
refuse a cookie before it is deposited. There may be some features on our
Website, however, that require a cookie to operate correctly. For example, to
become a registered user of our Website, you must allow us to deposit a cookie
on your computer’s hard drive.
6. Consent/Choice Statement
We do not sell or rent personal information about our on-line customers to any
third parties at this time. If we engage in such commerce in the future, our
on-line customers will be notified in advance by email and will have an
opportunity to remove themselves from such lists prior to being included
therein by return email or by emailing us separately at feedback@ieTicket.com.
7. Data Quality and Security Statement
We use data security systems to encrypt your personal and financial information
to reduce the risk that your information will be obtained by unauthorized
persons. Our electronic security measures are complemented by the physical
security of our facilities and limited access to certain critical areas, such
as our computer locations. However, because of the increasing sophistication of
computer hackers and others who would seek to invade our computer systems for
the purpose of stealing information, damaging our systems or denying our
systems’ ability to operate effectively to safeguard personal and financial
information as intended, we make no promises as to the security of personal or
financial information in our possession or the impenetrability of our computer
systems under unusual circumstances or our computer system’s resilience to
future sophisticated attacks.
8. When Might Information Be Disclosed As A Matter Of Law?
We may disclose non-public personal information to unrelated parties in special
cases when we have reason to believe that that disclosure is necessary to
identify, contact, or bring legal action against a person or persons who may be
causing injury to, or interference with, the rights or property of the Company
(including our Website), computer users accessing our Website, or any third
party. In addition, we may disclose information about individuals who access
our Website to law enforcement agencies, judicial or government authorities, or
to other individuals or entities in response to subpoenas, court orders, or
other legal processes.
9. Links To / From Other Sites
Our Website contains links to other Internet websites which we do not operate
and, conversely, other Internet websites may contain links to our Website. We
are not aware of and are not responsible for the privacy policies, practices,
or content of such other websites. We encourage visitors to read and become
familiar with the privacy policies maintained by such other websites.
10. Information of Minors & Children.
We do not target our Website or our products or merchandise for sale on our Website to children, and our Website does not seek to collect contact information from children under the age of 13. If you are under the age of 13, please do not email us, contact our Website, attempt to use our Website, submit information to our Website, or ask us to email you. If you are under the age of 18, you should get permission from a parent or guardian before you email our Website, contact our Website, attempt to use our Web
1. Event Cancellations / Postponements
Occasionally, events are canceled or postponed by the promoter, team, band or venue. Should this occur, we will attempt to contact you to inform you of refund or exchange procedures for that event. For exact instructions on any canceled or postponed event, please check the event information online or contact us.
Cancellation policies are usually determined by venues, promoters, bands, sport teams and event organizers and it can vary, but generally call for a refund of the ticket price as soon as the cancellation is confirmed. The service and handling fees are not refunded to cover the expenses already incurred by ieTicket.com. Policies regarding postponed events vary by venue and organizer. If you purchase a ticket through ieTicket.com, then ieTicket.com will most likely give you a refund by issuing a credit to the credit card that you used to purchase that ticket, and the holder of the ticket will not be able to physically present it for a refund.
If an event is canceled, please Contact us for information on receiving a
refund. If the event was moved or rescheduled, the venue or promoter may set
refund limitations. Contact us for exact instructions.
2. Ticket Limits
Venues and promoters often set limits on the number of tickets one customer or
household is allowed to purchase, in an effort to give people fair access to an
event. When customers exceed these posted limits, the orders may be canceled
without notice to the purchaser.
3. Ticket Availability
Ticket availability is subject to change. ieTicket.com acts as a sales channel
for venues and promoters, but does not actually control which inventory is
available for sale. Sometimes promoters and venues release additional tickets
for an event after it has gone on sale. Tickets are also reserved for a short
time while customers consider completing their purchase. For these reasons and
others, the inventory available for a given event can and does change rapidly.
If you are unable to find tickets to the event you desire, please check back
again. Once your purchase has been completed however, we are not allowed to
exchange or refund your order even if additional tickets become available at a
4. Final Sale Policy
All sales completed though ieTicket.com are final. Our clients do not allow us
to refund or exchange any order once it has been confirmed, so please be sure
you have selected the proper event and seat locations prior to completing your
order. Once tickets are received, they are like cash and will not be replaced
or refunded if lost or destroyed. For any ticket(s) purchased through
ieTicket.com, ticket purchaser understands that resale of such ticket(s) may be
subject to federal, state and local laws and regulations related to such. Any
violation of such laws may result in prosecution of ticket purchaser by such
agency or other party. ieTicket.com assumes no liability.
5. Ticket Price
ieTicket.com sells tickets on behalf of promoters, teams, bands and venues,
which means ieTicket.com does not set the ticket prices or determine seating
All ticket prices for events that occur in Canada are stated in Canadian
Dollars.All ticket prices for events that occur in the United States are stated
in U.S Dollars.
7. Convenience Charges and Order Processing Fees
Tickets purchased on ieTicket.com are subject to a per ticket convenience charge
and a non-refundable per order processing fee. In many cases, delivery prices
will also be owed.
8. Billing Information Verification
Orders are processed only after a billing address, and other billing
information, has been verified. Occasionally, we receive incorrect billing or
credit card account information for a ticket order that can delay processing
and delivery. In these cases, ieTicket.com customer service will attempt to
contact you, using the information provided at the time of purchase. If
ieTicket.com is unable to reach you after its initial attempt, ieTicket.com may
cancel your order and may sell your tickets to another customer.
9. Pricing and Other Errors
If the amount you pay for a ticket is obviously or grossly incorrect regardless of whether because of an error in a price posted on this web site or otherwise communicated to you, or you are able to order a ticket before its scheduled on-sale or presale date or you are able to order a ticket that was not supposed to have been released for sale, then: ieTicket.com will have the right to cancel that ticket (or the order for that ticket) and refund to you the amount that you paid. This will apply regardless of whether because of human error or a transactional malfunction of this web site or other ieTicket.com operated system.
10. Opening Acts
Opening acts or guests may sometimes tour with headlining performers. ieTicket.com is not always made aware of opening acts or the length of their performances. These opening acts are subject to change or cancellation at any time without notice. No refund will be owed if an opening act is changed or canceled.
site, submit information to our Website, or ask us to email you.
This website is the on-line service provided by ieTicket.com, Inc., a Calgary, Alberta corporation (sometimes referred to herein as the “Company”) with its principal place of business in Canada, and on the World Wide Web of the Internet, with an address of www.ieTicket.com. This website consists of ticketing services, which may include facilitating the purchase or sale of tickets to live events, providing access to other ticket resources, and related content provided by the Company and by third parties.
This website is subject to the terms and restrictions contained herein and is for private personal use by consumers only. Any other use or attempt to use this website, or any of the services provided through this website for commercial purposes (including the purchase of tickets for the purpose of resale), promotion of products and services, directly or indirectly, by you or by a third party is strictly prohibited.
2. Changes in Terms and Conditions
The Company has the right to change or discontinue any aspect or feature of this website. This includes but is not limited to, any service provided by the Company, content displayed on this website, hours of availability, and equipment needed for access to or use of this website, at any time. We have the right to change or modify the terms and conditions applicable to your use of this website, or any service provided through this website. We can impose new conditions, including, but not limited to, adding fees and charges for use at any time. Such changes, modifications, additions or deletions will be effective one day after the “Updated” date appearing at the top of this page. Accordingly, please review this Agreement periodically to familiarize yourself with the most current version. Unless expressly stated otherwise, any new features that augment or enhance the current services provided though this website also will be subject to the provisions of this Agreement.
3. Permitted Use of This Website
This website is the private property of ieTicket.com, Inc. and your access to this website is only with our permission. Any unauthorized access or use will be deemed, among other things, a trespass, and we reserve the right to pursue our legal rights for any unauthorized access or use of this website, including seeking civil remedies and equitable relief to the fullest extent possible, and referral of matters to appropriate law enforcement agencies.
If you are a consumer seeking information about a performance, sporting event, concert or other public facility, or if you are seeking to purchase tickets to any event or facility through this website, then you are authorized to enter and use this website, subject to the other terms of this Agreement.
4.Prohibited Use of this Website
You are prohibited from doing any act that has the effect of undermining the integrity of our system, our services and the method by which we provide our services to users.
If you use, deploy or facilitate the use or deployment of any robot, spider, scraper or any other automated means, method or device to view, select or copy any content from the Website, then you are not authorized to enter this website or use its services.
If you use, deploy or facilitate the use or deployment of any script, routine, program or any other automated means, method or device with respect to this website for any other purpose, including but not limited to purchasing tickets, you are not authorized to enter this website or use its services.
If you intend to use, deploy or facilitate the use or deployment of any program, system, means, method or device, for any purpose that places an unreasonable, unnecessary or excessive demand or load on this website, its hardware and connections, or prohibits, denies or delays access to this website by others, you are not authorized to enter this website or use its services.
If you are seeking to purchase tickets to any event offered through this website for the purposes of reselling those tickets, then you are not authorized to enter this website and use its services. If we determine that you are purchasing an irregularly large number of tickets to an event or multiple events, we will presume that you are purchasing such tickets for resale purposes and at our election, we will cancel your transaction and restrict your access to this website.
You will not download or copy any content displayed on this website for purposes other than preserving information for your personal use, without the written permission of the Company.
You will not establish any deep link or other connection to any specific page or pages of this website other than the Home Page, without our written permission. You agree that you will use this website only for lawful purposes. You will not post or transmit through this website any material which: (i) violates or infringes in any way upon the rights of others; (ii) is unlawful, threatening, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, profane or otherwise objectionable; (iii) encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any law; (iv) creates or attempts to create any liability of the Company, (v) contains advertising or any solicitation with respect to products or services, unless we have approved such material in writing, in advance of its transmission; (vi) introduces any program, executable file or routine (such as a worm, Trojan horse, cancelbot, time bomb or virus) into our system for any purpose, irrespective of whether any such program or routine results in detrimental harm to our system or our data; or (vii) threatens the continuous services of our ISP’s, suppliers and vendors. Any conduct by you that in our sole discretion restricts or inhibits any other consumer from using or enjoying this website is expressly prohibited.
5. Transaction and Processing Fees
There is no fee for accessing this website and viewing our content and the content of third parties that we display.
If you decide to purchase tickets or other merchandise, you agree to pay, in addition to the price for the ticket or merchandise, other fees and charges that we impose, such as convenience fees, processing fees, shipping and handling fees and other miscellaneous fees. The amount of each fee will vary, depending on the tickets or merchandise you purchase and the method you select to receive your tickets or merchandise.
Fees and charges, including (but not limited to) charges for issuance, convenience, handling, processing, shipping, delivery, (including but not limited to, charges for Federal Express or other courier delivery), and any other miscellaneous charges assessed by us represent, among other things, the costs we incur in providing our goods and services to you. The fees and charges we assess may be greater than our actual cost of providing those services, and we may retain a portion of all such fees and charges as profit.
For example, we retain as profit, a percentage of what we charge you for Fed Ex delivery of your tickets or merchandise. Our profit may vary from transaction to transaction, depending upon such factors as (for example) the “zone” to which your tickets or merchandise are shipped, the delivery time you request (express, overnight, 2-day or 3-day) and the size and weight of your package.
You are urged to review all pages displayed during your completion of a
purchase. All fees and charges related to your transaction will be disclosed to
you during the purchase process. If you do not agree to pay the fees or charges
associated with your purchase, you may cancel your transaction.
6. Links to Other Websites
We may, from time to time, display icons, graphic or textual links to other websites, or display selected pages of other websites not affiliated with ieTicket.com through framing or other means. Any content, product or service provided by other websites is subject to the control of such third parties and not ieTicket.com, Inc. Your access to and use of any other website, and any transaction which you engage in on any other website, are subject to the applicable user agreements of that website. The Company reserves the exclusive right and sole discretion to add, decline or remove, without notice, any icon or link to another website.
7. Electronic Communications
When you purchase tickets or merchandise from us, or when you become a registered user with us to facilitate future transactions, you are communicating with us electronically and by doing so, you consent to receive electronic communications from us regarding a purchase you are making or an event to which you have purchased tickets. Additionally, by consenting to accept electronic communications from us, you also agree that all agreements, disclosures and notices, including any updates to this Agreement, may be provided to you electronically and that an electronic communication from us satisfies any legal requirement that a communication be in writing.
In addition, when you purchase tickets or merchandise from us, or when you become a registered user with us, you agree that you have established a business or personal relationship with the Company and you consent to receive email notices or advertisements from us in the future about events, products or services that may be of interest to you. If you are not interested in receiving email notices or advertisements from us, you should unsubscribe now.
8. Downloading Of Intellectual Property
This website contains proprietary material and information, including without limitation, the “look and feel” of the website. All design, text, software, images, trade names, logos and other information presented on this website is protected under Canada and other copyright laws and is owned by the Company or is used under license from the owner of the respective intellectual property rights. In addition, the entire contents of this website are copyrighted as a collective work/compilation. The Company owns copyrights in the selection, coordination, arrangement, and enhancement of such content, as well as in the content original to it. You may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part. If you are a consumer, you may download copyrighted material for your personal use only. Except as otherwise expressly permitted under copyright law, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material will be permitted without the written permission of the Company (and the copyright owner if other than the Company). If you are given permission to copy, redistribute or publish copyrighted material, you may not delete author attribution, trademark legends or copyright notices. You acknowledge that you do not acquire any ownership rights by downloading copyrighted material.
You agree that use of this website is at your own risk. You will be responsible for protecting the confidentiality of your password, if any. Neither the Company, its parent company, nor any of their respective employees, shareholders, agents, third party content providers or licensors, warrant that your use of this website will be uninterrupted or error free; nor do they make any warranty as to the results that may be obtained from use of this website, or as to the accuracy, reliability or content of any information, service, or merchandise provided through this website. This website is provided on an “as is” basis without warranties of any kind, either express or implied, including, but not limited to, warranties of title or implied warranties of merchantability or fitness for a particular purpose, other than those warranties which are implied by and incapable of exclusion, restriction or modification under the laws applicable to this Agreement. The disclaimers contained in this Agreement apply to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, negligence, or under any other cause of action. You specifically acknowledge that neither the Company nor its parent company is liable for the defamatory, offensive or illegal conduct of other users or third parties and you assume the risk of injury from any of the foregoing.
In no event will the Company, its parent company, or any person or entity involved in creating, producing or maintaining this website be liable for any damages, including, without limitation, direct, indirect, incidental, special, consequential or punitive damages arising out of the use of or inability to use this website. Because some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, the above exclusions of incidental and consequential damages may not apply to you, but will apply, in any event, to the maximum extent possible.
In addition to the terms set forth above, neither the Company nor its parent company, information providers, or content providers will be liable regardless of the cause or duration, for any errors, inaccuracies, omissions, or other defects in, or untimeliness of, the information contained within this website, or for any delay or interruption in the transmission thereof to any user, or for any claims or losses arising from using this website. None of the foregoing parties will be liable for any third-party claims or losses of any nature, including, but not limited to, lost profits, punitive or consequential damages.
You will be responsible for obtaining and maintaining all telephones, Internet connections, computer hardware, and other equipment needed for access to and use of this website and for any and all charges related thereto.
11. Copyrights and Trademarks
In addition to the copyright restrictions set forth above, ieTicket.com, and its stylized versions, the stylized version of 1-800-tickets, are trademarks of the Company. All rights are reserved. All other trademarks appearing on this website are the property of their respective owners.
A portion of the content for this website is supplied by third parties. Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers, are those of the respective authors or distributors. Neither the Company nor any third-party provider of information guarantees the accuracy, completeness, or usefulness of any content, nor its merchantability or fitness for any particular purpose. We neither endorse nor are responsible for the accuracy or reliability of any opinion, advice or statement made on this website by anyone other than our authorized spokespersons while acting in their official capacities.
Without limiting any other remedies that we may have available at law or in equity, upon our confirmation that you have breached any provision of this Agreement or the agreements referenced in this Agreement, we may, without notice, cancel any pending transactions you may have with us and restrict or deny your access to our website and services, including any services we provide through channels other than the Internet.
Any legal proceeding, which is commenced for the purposes of seeking injunctive or other equitable relief will be adjudicated by a court of competent jurisdiction sitting in the Provincial of Alberta, Canada.
You agree to save defend, indemnify and hold the Company, its parent company, and their respective directors, officers, shareholders, employees, agents, and assigns harmless from and against all claims and expenses, including attorneys’ fees, arising out of your use of this website, including but not limited to any use of this website that is not authorized by this Agreement.
16. Limitation on Liability
IN NO EVENT WILL IETICKET.COM, ITS PARENT COMPANY, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, AGENTS AND EMPLOYEES BE LIABLE FOR LOST PROFITS OR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THIS WEBSITE OR THE SERVICES PROVIDED BY THE COMPANY THROUGH THIS WEBSITE, HOWEVER ARISING, INCLUDING DAMAGES AND IRRESPECTIVE OF ANY NOTICE PROVIDED TO THE COMPANY.
ANY LIABILITY THAT THE COMPANY, ITS PARENT COMPANY, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, AGENTS AND EMPLOYEES MAY HAVE TO YOU UNDER ANY CIRCUMSTANCES WILL BE LIMITED TO THE GREATER OF (A) THE TOTAL AMOUNT EXPENDED BY YOU WITH US DURING THE TRANSACTION GIVING RISE TO THE CLAIM; OR (B) $100. If you are a resident of a state that does not allow the exclusion or limitation of incidental or consequential damages, then the foregoing provision will not apply to you.
All notices regarding any matter pertaining to this Agreement, or the policies referenced herein, including any notice of claim, summons or subpoena will be given by first class mail or courier, postage or air bill prepaid, and sent to: ieTicket.com, #302 091 Centre Street N., Calgary, Alberta, Canada T2E 2P6, Attention: Legal Department. Notice will be deemed effective 3 days after deposit with the Canada Postal Service or courier. In addition, the Company may provide notice to you by either email or Certified Mail, postage prepaid and return receipt requested, sent to the physical or email address you provided to us during any transaction conducted with us. Notice will be deemed effective 24 hours after sending of an email (unless returned due to an invalid email address) or 3 days after mailing.
This Agreement is to be construed in accordance with the laws of the Province of Alberta, Canada, without regard to its conflict of laws provisions. This Agreement, as updated from time to time, constitutes the entire agreement between us, with respect to the terms and conditions of use of this website and supersedes all previous written or oral agreements between us. If any provision of this Agreement is held to be invalid or unenforceable, such provision will be struck and the remaining provisions will be enforced. The section headings in this Agreement are for reference purposes only and in no way limit or describe the scope of a particular section. Our failure to enforce any breach of this Agreement by you or others does not mean that we have waived our right to enforce the terms of this Agreement in the future for a similar breach.